| 01/2006 to Present |
Rymo Creative Services, Wake Forest, NC
Freelancer / Owner / Operator |
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- Freelance writer including research, development, and design of articles regarding web design, and published online content within the Web Developer blog for CBS Interactive and their Tech Republic website.
- Freelance writer for Model Railroad Hobbyist Magazine, Portland, OR Article contributions include modeling and track planning design software featuring 3rd PlanIT by El Dorado Software. Utilized video screen capture software CamStudio for video training demonstrations, and Windows Movie Maker for video development. Three part article series entitled “Track Planning on Computer using 3rd PlanIT.
- Featured publisher for the Foodbuzz, food blog community, San Francisco, CA Including recipe, photographic, and video development for the online food blog community .Contributions include recipes, photographs, restaurant reviews, and cooking demonstration videos. Top 9 and Top Buzz contributor on 10 separate occasions. Foodista Featured Blog.
- Web design utilizing WordPress with custom templates and themes for a variety of customers.
- Advanced PHP programming and MySQL database management on Linux and Apache servers.
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| 03/2006 to 10/2016 |
Environmental Protection Agency, Contractor, Research Triangle Park, NC
Senior Consultant / Web Applications Programmer / Web Developer |
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- ColdFusion Development, PL/SQL development and consulting with the Environmental Protection Agency (EPA), Office of Chief Financial Officer (OCFO) Office of Technology Solutions (OTS) located in the Research Triangle Park (RTP) EPA campus near Durham, NC.
- Operations and Maintenance (O&M), Change Request (CR) support for accounting applications and databases. Level of Effort (LOE) estimates for CR and O&M based on requirements, bug fixes, enhancements, and/or database updates.
- Web development design utilizing ColdFusion 10.0, HTML, DHTML, XHTML, JavaScript, and JQuery, with Dreamweaver CS5 for the Environmental Protection Agency’s (EPA) Office of Environmental Information (OEI) and the National Computer Center (NCC), US-EPA Intranet and Internet sites. Administrator on ColdFusion 10 development server on a virtual MS Windows Server 2008 implementation. Project Management producing Rough Order of Magnitude (ROM) and cost estimates for web development projects including labor and expense categories.
- OTOP Intranet redesigns project member matching One EPA Workplace and OEI Intranet website’s.
- Notification redesign project member for OTOP and NCC outage announcements utilizing Lyris List Manager.
- EPA Web Workgroup member participation including various workshops and conferences.
- IT Security and Operations Conference (ITSO) planning team member organizing and attending the annual conference for five years from 2007 through 2011.
- Client Communications and Outreach (Team CCO) member supporting activities including security alerts, OTOP news items, customer memos, and change management reports.
- CAM-Client Communications and Support (CCS) 2nd Level Call Center including AQS, Blog’s, EPA Portal, remote access, and Wiki’s. Service Tracking and Reporting submit user for the Client Services framework. NCC Service Request System team member.
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| 11/2005 to 01/2006 |
Bell South, Contractor, New Orleans, LA
Senior Customer Engineer |
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- Desktop support and troubleshooting, resolved software and hardware issues, installed and maintained server, desktop, and laptop hardware, software and ensure licensing compliance with remote and desk side support during the hurricane Katrina disaster recovery.
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| 01/2002 to 09/2005 |
Emeril’s Homebase, LLC, New Orleans, LA
Technology Support Technician / Network Administrator |
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- Administration for all LAN and WAN infrastructure covering multiple sites including the home office, nine restaurants, and four remote offices covering four states .Provided support and administration for 250 end users across 13 remote sites on an NT 4.0 network including Windows 2003 Servers, Windows XP Pro, Windows 2000 Pro, and Win 9x desktops.
- Supported MS Windows Server 2003, Citrix Metaframe XP Server, Citrix Terminal Server 4.0, NT 4.0 Servers, and Linux Server. Maintained user access and permissions in User Manager on PDC.
- Project lead for documentation of all hardware, software, applications, servers, and network infrastructure.
- Maintained email user accounts and configuration utilizing Send Mail on Linux server.
- Implemented and saved the home office over $4,000.00 in operating cost annually for printer toners and cartridges through a vendor biding system.
- Team lead on Symantec Anti Virus Enterprise Edition upgrade for server and clients.
- Team member involved in Microsoft Windows Server 2000 upgrade to Windows Server 2003.
- Monitored Cisco routers and Cisco PIX firewall for network connectivity.
- Maintained daily back up tapes utilizing Veritas Backup Exec, restored data as needed or requested.
- Monitored 38 databases with Microsoft SQL Server 2000 and MSSQL backups for Open Table Reservations systems, and modified Robocopy backup scripts based on network changes.
- Web Developer
- Development and content lead for Intranet site providing a resource user guide entitled “Emeril’s Technology User Guide” to assist end users with new technology implementations.
- Utilized HTML Kit Editing Tool, Notepad, FrontPage, and Photo Shop for development of the Intranet site employee technology user guide.
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| 07/2000 to 12/2001 |
Entergy Power Company, Contractor, New Orleans, LA
Technology Support Technician |
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- Desktop moves, adds, changes, and implementation during nuclear refueling outage at Waterford III Nuclear Generation Plant in Taft, LA. Member of “Tiger team” on rollouts of new Dell desktops including upgrade and migration to Windows 2000 at all nuclear generation plant facilities in Louisiana and Mississippi. Help desk support for desktop hardware and software issues on NT 4.0 workstations.
- Assisted and instructed field services technicians’ team on asset inventory project.
- ADSM tape and optical media daily backups using Telnet to Unix IBM arrays. NT Backup Servers utilizing Quantum DLT 20/40 GB media for multiple sites in the Field Services Metro Region.
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